Print a diagnostic page from Solution Center Load unused white paper if needed. Print a self-test page from the printer control panel If your model has a self-test diagnostic page button on the printer control panel, press it once. How does HP install software and gather data? Load only clean, wrinkle-free paper into the product. Review the Cause and Prevention sections at the beginning of this document to learn about the common causes and how to prevent the issue. Clean printheads in Solution Center Make sure the printer is loaded with unused white paper. Let HP identify any out-of-date or missing drivers and software.
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Drivers may be in development so please check back offivejet a later date or visit the product homepage. If you installed a Plug and Play driver or other driver, use the instructions in Method two.
Remove the rear access door or automatic two-sided printing accessory duplexer.
Please try again shortly. Press the Cancel button fourteen times. Press and hold the Power button.
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HP Officejet Pro K5300, K5400, and K8600 Printer Series – Troubleshooting Print Quality Issues
Right-click the HP Digital Imaging Monitor in the icon taskbar at the bottom of the screen near the clock. The paper pick roller.
Press the Resume button one time. If the carriage does not move to the left automatically, turn the printer off and back on and then try holding down the Resume button again. Click OKand then click OK again to start the print job. Select the Services tab, and then click Clean Printheads. Print a self-test page from a Macintosh computer Perform the following steps to print a self-test diagnostic page using the HP Printer Utility for a Macintosh computer.
Lifting the printhead latch. Print a self-test page from a Windows computer. If repeated cleanings fail to solve the problem, go to the instructions later in this document up replace one or both printheads. If, after repeated printhead officeejet, the Print Quality Diagnostic page shows white lines across the color blocks in Test Pattern 2 but no white lines in the gray blocks in Test Pattern 3one or both of the printheads will have to be replaced.
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Right-click the HP Digital Imaging Monitor in the icon taskbar at the bottom of the screen near the clock. If unused, plain white paper was loaded, and an alignment page did print, check the alignment page. See your browser’s documentation for specific instructions.
White lines in Test Pattern 2.
Remove the stack k53300/k5400 paper from the tray. How does HP install software and gather data? If the carriage does not move to the left automatically, turn the printer off and back on and then try holding down the Resume button again.
If no paper was loaded, or the paper was previously printed on or colored, or if no alignment page printed, k5300k/5400 to Step Five below to retry alignment. If the printer is returned to HP, the print sample must be returned with the printer. If you installed the HP software, follow the instructions to clean the printheads in Solution Center. Europe, Middle East, Africa.
Make sure the printer is loaded with unused white paper.