This product was sold by a third party. If the issue persists , continue with the next solution. How does HP install software and gather data? If the product does not complete cartridge alignment, it will print a cartridge alignment sheet every time you turn on the product. Reload the paper Pull out the tray extender, and then flip open the paper catch. If the document prints , the issue is resolved, and there is no need to continue troubleshooting.

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Check for obstructions inside the tray. Let HP identify any out-of-date or missing drivers and software. Press the Scan button to begin alignment. Product sold without warranty: Windows Windows XP 1. This step determines if the product hardware functions correctly.

HP Customer Support – Software and Driver Downloads

Windows Vista 2 note: If the self-test report does not print when slowly pushing the paper farther inrepeat the previous steps to clean the rollers again.

Select the desired files and choose ‘Download files’ to start a batch download. Remove the rear access door.


The Check Paper light. Check the condition of the paper.

Press and hold the Ceskjet button, and then press the Start Copy Color button. Install the new print cartridge Follow these steps to install a new cartridge.

Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Not sure which drivers to choose?

Printer Specifications for HP PSC , v, xi, and s Printers | HP® Customer Support

This product cannot be identified by Serial Number alone. You must scan the alignment page to complete alignment; otherwise the product prints an alignment page every time you turn it on. Remove the stack of paper from the tray. A cartridge alignment sheet prints automatically. Please try again shortly. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product.

HP PSC 1315, 1315v, 1315xi, 1315s All-in-One Printers – Replacing the Print Cartridges

If the self-test report does not printcontinue with the next solution. Press lightly on the top of the cartridge that you are replacing to release it from its slot. Check the rollers on the rear access door. Then slide the cartridge out of the carriage. Remove the plastic tape. How does HP install software and gather data? The quality of the paper can also make a difference.


From the Size drop-down list, select the paper size that matches the paper in the product. Minimum system requirements – Macintosh. Click here for the steps to download the appropriate drivers. If you are looking for additional information 131xi this topic or topics not discussed on this page, click here c in English. Be careful not to push the paper in too far, which can cause paper jams. Install the new cartridge.